Occupational Certificate: Office Administrator

Occupational Certificate: Office Administrator

 

SAQA QUAL ID: 102161 | NQF Level: 05 | Total Credits: 445

 

Overview: This qualification provides learners with a range of administrative skills to manage office activities, information systems, and operational processes effectively, aligning with organizational goals and governance policies.

 

Target Audience:

• Business Administration Officers

• Aspiring Administration Officers (Local Government)

 

Entry Requirements:

• Level 4 qualification with Communication

 

Qualification Structure:

1. Knowledge Modules (132 Credits):

   • Office administration, customer service, business calculations, document management, and public relations.

   • Digital literacy, project management, and procurement processes.

2. Practical Skill Modules (155 Credits):

   • Managing resources, payroll processing, and recordkeeping.

   • Supporting recruitment, marketing, and special projects.

3. Work Experience Modules (158 Credits):

   • Real-world application of administrative processes, event coordination, and resource management.

 

Exit Level Outcomes:

• Manage resources and operations effectively.

• Provide clerical support across departments.

• Assist with employee wellness and skills development.

• Administer marketing and public relations activities.

• Support special projects within the organization.

 

Assessment and Certification:

• Internal Assessments: Practical demonstrations, role-playing, and written tests.

• Workplace Evidence: Documentation of on-the-job work signed off by supervisors.

• Final Integrated Summative Assessment (EISA): Comprehensive evaluation.

• Certificate of Competence issued by QCTO upon successful completion.